SBA 7(a) loan outcomes · FY2010–FY2019 cohort · Statuses as of June 30, 2026 · Last updated August 17, 2026

Doctors Express Franchise Failure Rate: 7.9% SBA Loan Defaults (2010–2019 Federal Data)

7.9%
charge-off rate on 38 SBA 7(a) loans to Doctors Express franchisees, FY2010–2019
Charge-off rate, SBA 7(a) loans approved FY2010–FY2019 — Doctors Express against its industry and all franchises
Charge-off rate, SBA 7(a) loans approved FY2010–FY2019: Doctors Express 7.9%; Freestanding Ambulatory Surgical and Emergency Centers 5.2%; All franchises 10.2%Doctors Express 7.9%; Freestanding Ambulatory Surgical and Emergency Centers 5.2%; All franchises 10.2%0%2%4%6%8%10%Doctors Express7.9%Freestanding AmbulatorySurgical and Emergency5.2%All franchises10.2%
Charge-off rate, SBA 7(a) loans approved FY2010–FY2019: Doctors Express 7.9%; Freestanding Ambulatory Surgical and Emergency Centers 5.2%; All franchises 10.2%Doctors Express 7.9%; Freestanding Ambulatory Surgical and Emergency Centers 5.2%; All franchises 10.2%0%2%4%6%8%10%Doctors Express7.9%Freestanding Ambulatory Surgical and Emergency Centers5.2%All franchises10.2%

Source: U.S. SBA FOIA dataset, statuses as of June 30, 2026. Figures also in the comparison table below.

About 1 in 13 Doctors Express SBA borrowers failed to repay — well above the Freestanding Ambulatory Surgical and Emergency Centers average of 5.2%.

Between 2010 and 2019, 38 Doctors Express franchisees financed with SBA 7(a) loans. 3 defaulted — a 7.9% charge-off rate, 1.5x the Freestanding Ambulatory Surgical and Emergency Centers average of 5.2%. Source: U.S. Small Business Administration FOIA dataset, loan statuses as of June 30, 2026.

What is the Doctors Express franchise failure rate on SBA loans?

Doctors Express is a Freestanding Ambulatory Surgical and Emergency Centers franchise. This page reports the outcome of every SBA 7(a) loan the U.S. Small Business Administration's public FOIA file attributes to Doctors Express franchisees: 38 loans approved between fiscal 2010 and 2019, of which 3 were charged off. Loan statuses are as of June 30, 2026, and the cohort has matured, so these are settled outcomes rather than projections.

How does Doctors Express compare with other Freestanding Ambulatory Surgical and Emergency Centers franchises?

The table sets Doctors Express's charge-off rate beside its Freestanding Ambulatory Surgical and Emergency Centers peers and the two economy-wide benchmarks. All figures use the same cohort — SBA 7(a) loans approved FY2010–FY2019, statuses as of June 30, 2026 — and the same denominator of resolved loans, so they are directly comparable.

Doctors Express versus benchmarks, SBA 7(a) loans approved FY2010–FY2019, statuses as of June 30, 2026. Source: U.S. SBA FOIA dataset.
MeasureDoctors ExpressFreestanding Ambulatory Surgical and Emergency CentersAll franchisesAll SBA borrowers
Default (charge-off) rate7.9%5.2%10.2%8.0%
Loans in sample38
Defaults3
Average loan size$674,700
Charge-off rate by approval year — share of each fiscal year's Doctors Express SBA 7(a) loans that later defaulted (FY2010–FY2019); years with fewer than 10 loans are outlined, not filled
Charge-off rate by approval year: FY2010 0% of 5 loans; FY2011 20% of 5 loans; FY2012 33% of 3 loans; FY2013 0% of 3 loans; FY2014 0% of 9 loans; FY2015 50% of 2 loans; FY2016 0% of 8 loans; FY2017 0% of 2 loans; FY2018 0% of 1 loansCharge-off rate by approval year: FY2010 0% of 5 loans; FY2011 20% of 5 loans; FY2012 33% of 3 loans; FY2013 0% of 3 loans; FY2014 0% of 9 loans; FY2015 50% of 2 loans; FY2016 0% of 8 loans; FY2017 0% of 2 loans; FY2018 0% of 1 loans0%5%10%0%2010n=520%2011n=533%2012n=30%2013n=30%2014n=950%2015n=20%2016n=80%2017n=20%2018n=1
Charge-off rate by approval year: FY2010 0% of 5 loans; FY2011 20% of 5 loans; FY2012 33% of 3 loans; FY2013 0% of 3 loans; FY2014 0% of 9 loans; FY2015 50% of 2 loans; FY2016 0% of 8 loans; FY2017 0% of 2 loans; FY2018 0% of 1 loansCharge-off rate by approval year: FY2010 0% of 5 loans; FY2011 20% of 5 loans; FY2012 33% of 3 loans; FY2013 0% of 3 loans; FY2014 0% of 9 loans; FY2015 50% of 2 loans; FY2016 0% of 8 loans; FY2017 0% of 2 loans; FY2018 0% of 1 loans0%5%10%0%’10n=520%’11n=533%’12n=30%’13n=30%’14n=950%’15n=20%’16n=80%’17n=20%’18n=1

Source: U.S. SBA FOIA dataset, statuses as of June 30, 2026.

Show the numbers behind this chart
Fiscal yearLoansCharged offRate
FY2010500.0%
FY20115120.0%
FY20123133.3%
FY2013300.0%
FY2014900.0%
FY20152150.0%
FY2016800.0%
FY2017200.0%
FY2018100.0%

How to read this

A charge-off means a franchisee borrowed, operated, and failed severely enough that the SBA wrote off the government-guaranteed loan. Unlike franchisor marketing or Item 19 disclosures, this is an observed outcome recorded by a federal agency. One caveat cuts the other way: SBA borrowers are typically less capitalized than all-cash buyers, so these rates can overstate risk for well-funded operators.

How reliable is this number?

Doctors Express's figure rests on 38 resolved SBA 7(a) loans approved between fiscal 2010 and 2019 — a matured cohort, so the rate is a settled outcome, not a projection. With 38 resolved loans, one default moves the rate by about 2.6 percentage points. Loans approved since 2020 are excluded from the rate because most are still outstanding; they appear on this page as counts only. Every Doctors Express figure is recomputed from the public SBA FOIA file on each rebuild.

Based on 38 resolved loans — directional, not precise.

Frequently asked

What is Doctors Express's franchise failure rate on SBA loans?
Between 2010 and 2019, 38 Doctors Express franchisees financed with SBA 7(a) loans. 3 defaulted — a 7.9% charge-off rate, 1.5x the Freestanding Ambulatory Surgical and Emergency Centers average of 5.2%. Source: U.S. Small Business Administration FOIA dataset, loan statuses as of June 30, 2026.
Is Doctors Express a safe franchise investment?
Between 2010–2019, Doctors Express franchisees defaulted on SBA loans at 7.9% versus a 5.2% industry average. This data is one input for due diligence; it is not investment advice.

Cite this page

Franchise Default Rates (2026). Doctors Express franchise SBA 7(a) default rate, FY2010–FY2019 cohort: 7.9% (3 of 38 loans charged off). Derived from U.S. SBA FOIA data, loan statuses as of June 30, 2026.

https://franchisefailurerates.com/franchise/doctors-express/ · Data & methodology · Download the dataset (CSV)