SBA 7(a) loan outcomes · FY2010–FY2019 cohort · Statuses as of June 30, 2026 · Last updated August 17, 2026
Hand and Stone Massage and Facial Spa Franchise Failure Rate: 7.1% SBA Loan Defaults (2010–2019 Federal Data)
Source: U.S. SBA FOIA dataset, statuses as of June 30, 2026. Figures also in the comparison table below.
About 1 in 14 Hand and Stone Massage and Facial Spa SBA borrowers failed to repay — well below the Other Personal Care Services average of 10.0%.
Between 2010 and 2019, 28 Hand and Stone Massage and Facial Spa franchisees financed with SBA 7(a) loans. 2 defaulted — a 7.1% charge-off rate, 0.7x the Other Personal Care Services average of 10.0%. Source: U.S. Small Business Administration FOIA dataset, loan statuses as of June 30, 2026.
What is the Hand and Stone Massage and Facial Spa franchise failure rate on SBA loans?
Hand and Stone Massage and Facial Spa is a Other Personal Care Services franchise. This page reports the outcome of every SBA 7(a) loan the U.S. Small Business Administration's public FOIA file attributes to Hand and Stone Massage and Facial Spa franchisees: 28 loans approved between fiscal 2010 and 2019, of which 2 were charged off. Loan statuses are as of June 30, 2026, and the cohort has matured, so these are settled outcomes rather than projections.
- SBA 7(a) loans approved FY2010–FY201928
- Charged off2
- Charge-off rate7.1%
- Other Personal Care Services franchise benchmark10.0%
- Brand vs industry0.7x
- All-franchise SBA benchmark10.2%
- Average loan size, 2010s cohort$505,450
- New SBA loans since 202067
- Early charge-offs since 20200
How does Hand and Stone Massage and Facial Spa compare with other Other Personal Care Services franchises?
The table sets Hand and Stone Massage and Facial Spa's charge-off rate beside its Other Personal Care Services peers and the two economy-wide benchmarks. All figures use the same cohort — SBA 7(a) loans approved FY2010–FY2019, statuses as of June 30, 2026 — and the same denominator of resolved loans, so they are directly comparable.
| Measure | Hand and Stone Massage and Facial Spa | Other Personal Care Services | All franchises | All SBA borrowers |
|---|---|---|---|---|
| Default (charge-off) rate | 7.1% | 10.0% | 10.2% | 8.0% |
| Loans in sample | 28 | — | — | — |
| Defaults | 2 | — | — | — |
| Average loan size | $505,450 | — | — | — |
What has Hand and Stone Massage and Facial Spa SBA lending looked like since 2020?
Since 2020, Hand and Stone Massage and Facial Spa franchisees have taken 67 new SBA 7(a) loans. None have charged off to date, though most remain outstanding and unresolved.
Loans approved since 2020, by fiscal year — counts only: 0 have charged off to date and most are still outstanding, so no rate is drawn.
Source: U.S. SBA FOIA dataset, statuses as of June 30, 2026.
Show the numbers behind this chart
| Fiscal year | Loans | Charged off | Rate |
|---|---|---|---|
| FY2015 | 2 | 1 | 50.0% |
| FY2017 | 1 | 0 | 0.0% |
| FY2018 | 8 | 1 | 12.5% |
| FY2019 | 17 | 0 | 0.0% |
| FY2020 | 13 | — | outstanding |
| FY2021 | 16 | — | outstanding |
| FY2022 | 8 | — | outstanding |
| FY2023 | 4 | — | outstanding |
| FY2024 | 11 | — | outstanding |
| FY2025 | 11 | — | outstanding |
| FY2026 | 4 | — | outstanding |
How to read this
A charge-off means a franchisee borrowed, operated, and failed severely enough that the SBA wrote off the government-guaranteed loan. Unlike franchisor marketing or Item 19 disclosures, this is an observed outcome recorded by a federal agency. One caveat cuts the other way: SBA borrowers are typically less capitalized than all-cash buyers, so these rates can overstate risk for well-funded operators.
How reliable is this number?
Hand and Stone Massage and Facial Spa's figure rests on 28 resolved SBA 7(a) loans approved between fiscal 2010 and 2019 — a matured cohort, so the rate is a settled outcome, not a projection. With 28 resolved loans, one default moves the rate by about 3.6 percentage points. Loans approved since 2020 are excluded from the rate because most are still outstanding; they appear on this page as counts only. Every Hand and Stone Massage and Facial Spa figure is recomputed from the public SBA FOIA file on each rebuild.
Based on 28 resolved loans — directional, not precise.
Frequently asked
- What is Hand and Stone Massage and Facial Spa's franchise failure rate on SBA loans?
- Between 2010 and 2019, 28 Hand and Stone Massage and Facial Spa franchisees financed with SBA 7(a) loans. 2 defaulted — a 7.1% charge-off rate, 0.7x the Other Personal Care Services average of 10.0%. Source: U.S. Small Business Administration FOIA dataset, loan statuses as of June 30, 2026.
- Is Hand and Stone Massage and Facial Spa a safe franchise investment?
- Between 2010–2019, Hand and Stone Massage and Facial Spa franchisees defaulted on SBA loans at 7.1% versus a 10.0% industry average. This data is one input for due diligence; it is not investment advice.
Cite this page
Franchise Default Rates (2026). Hand and Stone Massage and Facial Spa franchise SBA 7(a) default rate, FY2010–FY2019 cohort: 7.1% (2 of 28 loans charged off). Derived from U.S. SBA FOIA data, loan statuses as of June 30, 2026.
https://franchisefailurerates.com/franchise/hand-and-stone-massage-and-facial-spa/ · Data & methodology · Download the dataset (CSV)