SBA 7(a) loan outcomes · FY2010–FY2019 cohort · Statuses as of June 30, 2026 · Last updated August 17, 2026

The UPS Store Franchise Failure Rate: 0.5% SBA Loan Defaults (2010–2019 Federal Data)

0.5%
charge-off rate on 420 SBA 7(a) loans to The UPS Store franchisees, FY2010–2019
Charge-off rate, SBA 7(a) loans approved FY2010–FY2019 — The UPS Store against its industry and all franchises
Charge-off rate, SBA 7(a) loans approved FY2010–FY2019: The UPS Store 0.5%; Private Mail Centers 4.9%; All franchises 10.2%The UPS Store 0.5%; Private Mail Centers 4.9%; All franchises 10.2%0%2%4%6%8%10%The UPS Store0.5%Private Mail Centers4.9%All franchises10.2%
Charge-off rate, SBA 7(a) loans approved FY2010–FY2019: The UPS Store 0.5%; Private Mail Centers 4.9%; All franchises 10.2%The UPS Store 0.5%; Private Mail Centers 4.9%; All franchises 10.2%0%2%4%6%8%10%The UPS Store0.5%Private Mail Centers4.9%All franchises10.2%

Source: U.S. SBA FOIA dataset, statuses as of June 30, 2026. Figures also in the comparison table below.

About 1 in 200 The UPS Store SBA borrowers failed to repay — well below the Private Mail Centers average of 4.9%.

Between 2010 and 2019, 420 The UPS Store franchisees financed with SBA 7(a) loans. 2 defaulted — a 0.5% charge-off rate, 0.1x the Private Mail Centers average of 4.9%. Source: U.S. Small Business Administration FOIA dataset, loan statuses as of June 30, 2026.

What is the The UPS Store franchise failure rate on SBA loans?

The UPS Store is a Private Mail Centers franchise. This page reports the outcome of every SBA 7(a) loan the U.S. Small Business Administration's public FOIA file attributes to The UPS Store franchisees: 420 loans approved between fiscal 2010 and 2019, of which 2 were charged off. Loan statuses are as of June 30, 2026, and the cohort has matured, so these are settled outcomes rather than projections.

How does The UPS Store compare with other Private Mail Centers franchises?

The table sets The UPS Store's charge-off rate beside its Private Mail Centers peers and the two economy-wide benchmarks. All figures use the same cohort — SBA 7(a) loans approved FY2010–FY2019, statuses as of June 30, 2026 — and the same denominator of resolved loans, so they are directly comparable.

The UPS Store versus benchmarks, SBA 7(a) loans approved FY2010–FY2019, statuses as of June 30, 2026. Source: U.S. SBA FOIA dataset.
MeasureThe UPS StorePrivate Mail CentersAll franchisesAll SBA borrowers
Default (charge-off) rate0.5%4.9%10.2%8.0%
Loans in sample420
Defaults2
Average loan size$208,079

What has The UPS Store SBA lending looked like since 2020?

Since 2020, The UPS Store franchisees have taken 928 new SBA 7(a) loans. 2 have already charged off. Early defaults on loans under six years old are notable — most SBA failures take longer to develop.

Charge-off rate by approval year — share of each fiscal year's The UPS Store SBA 7(a) loans that later defaulted (FY2010–FY2019)
Charge-off rate by approval year: FY2010 0% of 19 loans; FY2011 0% of 17 loans; FY2012 0% of 13 loans; FY2013 0% of 39 loans; FY2014 0% of 66 loans; FY2015 2% of 60 loans; FY2016 0% of 66 loans; FY2017 0% of 47 loans; FY2018 2% of 54 loans; FY2019 0% of 39 loansCharge-off rate by approval year: FY2010 0% of 19 loans; FY2011 0% of 17 loans; FY2012 0% of 13 loans; FY2013 0% of 39 loans; FY2014 0% of 66 loans; FY2015 2% of 60 loans; FY2016 0% of 66 loans; FY2017 0% of 47 loans; FY2018 2% of 54 loans; FY2019 0% of 39 loans0%5%10%0%2010n=190%2011n=170%2012n=130%2013n=390%2014n=662%2015n=600%2016n=660%2017n=472%2018n=540%2019n=39
Charge-off rate by approval year: FY2010 0% of 19 loans; FY2011 0% of 17 loans; FY2012 0% of 13 loans; FY2013 0% of 39 loans; FY2014 0% of 66 loans; FY2015 2% of 60 loans; FY2016 0% of 66 loans; FY2017 0% of 47 loans; FY2018 2% of 54 loans; FY2019 0% of 39 loansCharge-off rate by approval year: FY2010 0% of 19 loans; FY2011 0% of 17 loans; FY2012 0% of 13 loans; FY2013 0% of 39 loans; FY2014 0% of 66 loans; FY2015 2% of 60 loans; FY2016 0% of 66 loans; FY2017 0% of 47 loans; FY2018 2% of 54 loans; FY2019 0% of 39 loans0%5%10%0%’10n=190%’11n=170%’12n=130%’13n=390%’14n=662%’15n=600%’16n=660%’17n=472%’18n=540%’19n=39

Loans approved since 2020, by fiscal year — counts only: 2 have charged off to date and most are still outstanding, so no rate is drawn.

Loans approved since 2020: FY2020 54; FY2021 153; FY2022 149; FY2023 205; FY2024 113; FY2025 145; FY2026 109Loans approved since 2020: FY2020 54; FY2021 153; FY2022 149; FY2023 205; FY2024 113; FY2025 145; FY2026 109542020153202114920222052023113202414520251092026
Loans approved since 2020: FY2020 54; FY2021 153; FY2022 149; FY2023 205; FY2024 113; FY2025 145; FY2026 109Loans approved since 2020: FY2020 54; FY2021 153; FY2022 149; FY2023 205; FY2024 113; FY2025 145; FY2026 10954’20153’21149’22205’23113’24145’25109’26

Source: U.S. SBA FOIA dataset, statuses as of June 30, 2026.

Show the numbers behind this chart
Fiscal yearLoansCharged offRate
FY20101900.0%
FY20111700.0%
FY20121300.0%
FY20133900.0%
FY20146600.0%
FY20156011.7%
FY20166600.0%
FY20174700.0%
FY20185411.9%
FY20193900.0%
FY202054outstanding
FY2021153outstanding
FY2022149outstanding
FY2023205outstanding
FY2024113outstanding
FY2025145outstanding
FY2026109outstanding

How to read this

A charge-off means a franchisee borrowed, operated, and failed severely enough that the SBA wrote off the government-guaranteed loan. Unlike franchisor marketing or Item 19 disclosures, this is an observed outcome recorded by a federal agency. One caveat cuts the other way: SBA borrowers are typically less capitalized than all-cash buyers, so these rates can overstate risk for well-funded operators.

How reliable is this number?

The UPS Store's figure rests on 420 resolved SBA 7(a) loans approved between fiscal 2010 and 2019 — a matured cohort, so the rate is a settled outcome, not a projection. With 420 resolved loans, the sample is large enough that a single default barely moves the figure. Loans approved since 2020 are excluded from the rate because most are still outstanding; they appear on this page as counts only. Every The UPS Store figure is recomputed from the public SBA FOIA file on each rebuild.

Frequently asked

What is The UPS Store's franchise failure rate on SBA loans?
Between 2010 and 2019, 420 The UPS Store franchisees financed with SBA 7(a) loans. 2 defaulted — a 0.5% charge-off rate, 0.1x the Private Mail Centers average of 4.9%. Source: U.S. Small Business Administration FOIA dataset, loan statuses as of June 30, 2026.
Is The UPS Store a safe franchise investment?
Between 2010–2019, The UPS Store franchisees defaulted on SBA loans at 0.5% versus a 4.9% industry average. This data is one input for due diligence; it is not investment advice.

Cite this page

Franchise Default Rates (2026). The UPS Store franchise SBA 7(a) default rate, FY2010–FY2019 cohort: 0.5% (2 of 420 loans charged off). Derived from U.S. SBA FOIA data, loan statuses as of June 30, 2026.

https://franchisefailurerates.com/franchise/the-ups-store/ · Data & methodology · Download the dataset (CSV)